Security & Compliance
We understand that your data is vital to your business. At Status.io, safeguarding your data is our top priority.
System Security
Hardened infrastructure and network protection to keep your data safe
Hardened Systems
Our installations use hardened, patched operating systems to reduce vulnerabilities.
Firewall & VPN Protection
Dedicated firewalls and VPN services block unauthorized access to our systems.
Operational Security
Enterprise-grade data centers and comprehensive security policies
Secondary Data Centers
Powered by DigitalOcean, with ISO 27001 certification and SOC 2 Type II compliance.
Multi-Tenant Architecture
Data isolation with rigorous testing and layered safeguards.
Access Logging
All system access is logged and tracked for auditing purposes.
Data Privacy
We do not sell, rent, or share your data. See our Privacy Policy.
Secure Disposal
Sensitive documents are securely destroyed following strict policies.
Change Management
Fully documented change-management procedures ensure system integrity.
Audit Logs
Customers have access to detailed audit logs tracking all account activities.
Secure Communications
Encrypted data transmission and secure access controls
TLS/SSL Encryption
All private data is transmitted over encrypted TLS/SSL connections. Your dashboard is served over HTTPS.
Virtual User Accounts
No direct user accounts exist on server instances, ensuring an additional layer of protection.
Backup and Disaster Recovery
Comprehensive backup strategies and disaster recovery planning
Disaster Recovery Plan
Comprehensive disaster recovery plan with failover mechanisms and geographically distributed backups to minimize downtime.
Customer Data Backups
Your data is backed up hourly, encrypted for security, and distributed across multiple geographic locations.
Code Storage
All code is stored on at least three servers, including secure off-site backups, ensuring redundancy and availability.
Backup Integrity Testing
Backups are regularly tested for reliability and recoverability, including simulated recovery scenarios.
Employee Security Practices
Rigorous security training and strict access controls for our team
Security Training
All employees undergo regular security awareness training on latest threats and best practices.
Limited Access
Employees do not access private customer data unless necessary for support purposes.
Support Protocols
Staff may log into accounts only to address specific support issues, with your consent.
Device Security
Employee devices secured with mandatory encryption, strong access controls, and remote wipe capabilities.
Two-Factor Authentication
Access to servers, datastores, and source code secured with robust two-factor authentication.
US-Based Team
All team members are full-time employees based in the United States—no contractors.
Ongoing Security Measures
Continuous monitoring, testing, and improvement of our security posture
Brute Force Protection
Authentication attempts are rate-limited to prevent brute force attacks.
Password Encryption
Passwords hashed with bcrypt, never logged or stored in plain text. All secrets encrypted in transit and at rest.
Multi-Factor Authentication
Enhance your account security by enabling MFA, requiring both password and security code.
Secure Development
Strict secure coding practices with regular security training for developers.
Code Review & Testing
Regular source code reviews and automated testing tools to identify and address vulnerabilities.
Penetration Testing
We partner with reputable security firms to conduct penetration testing and ongoing audits.
Third-Party Integrations
We carefully evaluate all third-party services and vendors to ensure they meet strict security standards.
Our APIs are secured with robust authentication, rate limiting, and continuous monitoring.
Business Continuity
Systems built with redundancy at every level. Critical components replicated across multiple servers and geographic locations.
Hot and cold failover systems handle unexpected failures with immediate switching capabilities.
Security Incidents
Monitoring tools and alert systems track system activity and detect potential breaches in real-time.
Clear incident management process with swift resolution and transparent customer communication.
Credit Card Safety
We do not store credit card information on our servers. Payments are securely processed by Stripe, Inc., which uses PCI-compliant servers to handle sensitive payment data.
Frequently Asked Questions
What Data Do We Collect?
We only collect information necessary to improve our product and provide support. See our Privacy Policy for details.
Where Is Data Stored?
Your data is securely stored in data centers located in the United States, Canada, and Ireland.
Do We Use a CDN?
We leverage AWS CloudFront, a global CDN that protects against DDoS attacks, ensures encrypted data transmission, and accelerates content delivery.
We are committed to maintaining the highest security standards to protect your data and give you peace of mind.
If you have any questions about our security practices, feel free to contact us.